Customer Satisfaction Survey 2022

The survey is one of the tools that we use to inform Devon in Sight’s Strategic Priorities and allows us to make changes to services, if required.

During July and August 2022, Devon in Sight conducted its randomised biennial Customer Satisfaction Survey. We undertook this to ensure that the services we provide remain relevant and of high quality.

It also helps highlight the issues for people living with sight loss in Devon post COVID-19 pandemic.

The survey is one of the tools that we use to inform Devon in Sight’s Strategic Priorities and allows us to make changes to services, if required.

Devon in Sight randomly selected 100 service users. These service users had been in contact with the charity for support during the past year.

To download the Customer Satisfaction Survey Executive Summary 2022 Click here...