All passengers are to wear face masks except those that have an exemption. British Rail have teamed up with the Sunflower- Hidden disabilities project which signifies those people who may not be able to wear a face mask.
Check your journey and timetables as these may have changed during the Covid-19 situation.
Continue to book Travel Assistance if required. Assist Teams are still operating at stations to support you to get on / off trains and around stations. For people who require guiding the assistance staff will use disposable sleeve covering which are put over the arm area of the person being guided.
Buggies that support passengers with mobility problems will have screens fitted.
There are enhanced sanitation procedures in all touch areas.
